BOSTON (WHDH) - Those random checks at airport might not be so random after all.
The New York Times is reporting more than 30 TSA officers at Logan Airport say racial profiling has become commonplace.
A federal investigation is now underway. The TSA responded in a statement – saying, in part:
"Allegations of racial profiling in Boston have been reported to TSA and are currently under investigation. If any of these claims prove to be accurate, we will take immediate and decisive action to ensure there are consequences to such activity."
The TSA officers' internal complaints say Middle Easterners, African Americans and Hispanics were pulled aside by security-solely based on appearance.
The TSA has a big management problem. It is failing the basics of human resource management; selection, training and supervision. Quite obviously the agency's personnel are implementing guidelines in an arbitrary, off-the-cuff manner, from past incidents. It is also failing the basics of problem solving; observation, implementation and follow-through. We know this because unjustifiable situations have been going on for quite some time, with no evident amelioration. Perhaps some "reorganization" is in order, specifically at upper levels.